Journal article
Catherine Y. Lim, Andrew B. L. Berry, Tad Hirsch, A. Hartzler, E. Wagner, E. Ludman, J. Ralston
Conference on Designing Interactive Systems, 2016
Conference on Designing Interactive Systems, 2016
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APA
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Lim, C. Y., Berry, A. B. L., Hirsch, T., Hartzler, A., Wagner, E., Ludman, E., & Ralston, J. (2016). "It just seems outside my health": How Patients with Chronic Conditions Perceive Communication Boundaries with Providers. Conference on Designing Interactive Systems.
Chicago/Turabian
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Lim, Catherine Y., Andrew B. L. Berry, Tad Hirsch, A. Hartzler, E. Wagner, E. Ludman, and J. Ralston. “&Quot;It Just Seems Outside My Health&Quot;: How Patients with Chronic Conditions Perceive Communication Boundaries with Providers.” Conference on Designing Interactive Systems (2016).
MLA
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Lim, Catherine Y., et al. “&Quot;It Just Seems Outside My Health&Quot;: How Patients with Chronic Conditions Perceive Communication Boundaries with Providers.” Conference on Designing Interactive Systems, 2016.
BibTeX Click to copy
@article{catherine2016a,
title = {"It just seems outside my health": How Patients with Chronic Conditions Perceive Communication Boundaries with Providers},
year = {2016},
journal = {Conference on Designing Interactive Systems},
author = {Lim, Catherine Y. and Berry, Andrew B. L. and Hirsch, Tad and Hartzler, A. and Wagner, E. and Ludman, E. and Ralston, J.}
}
Abstract
To improve care for the growing number of older adults with multiple chronic conditions, physicians and other healthcare providers need to better understand what is most important in the lives of these patients. In a qualitative study of home visits with patients and family caregivers, we found that patients withhold information from providers when communicating about what they deem important to their health and well-being. We examine the various motivations and factors that explain communication boundaries between patients and their healthcare providers. Patients' disclosures reflected perceptions of what was pertinent to share, assumptions about the consequences of sharing, and the influence of interpersonal relationships with providers. Our findings revealed limitations of existing approaches to support patient-provider communication and identified challenges for the design of systems that honor patient needs and preferences.
